Quality Control Specialist
City of residence
My name is Hieu Nguyen and I have worked in the assessor office as a quality control specialist for almost four years. There are many great things happening within the assessor office, but there are still a lot of improvements that are needed. I plan on making the office more accessible to the public, increase accountability and accuracy to make sure Adams County citizens property tax bills are correct, and provide more communication from the assessor office to the public of all important dates and events.
Explain the role of the County Assessor and why it matters to residents of Adams County?
An assessor is responsible for overseeing the entire office, both operations and administration. The Assessor's office is responsible for determining the property values for all residential, commercial, industrial and vacant land.
Our office plays a very important role for Adams County because our assessments help to determine property taxes, which fund local government services such as schools, police departments and fire departments.
What makes you the best candidate for this job?
I am a firm believer that leadership means leading by being alongside your team, leading by example, focusing on the people and working together toward the same goal.
I look forward to empowering my staff to hone in on their strength and use it to the best of their ability. I'm committed to leading with passion and integrity and giving all I have. I am a leader that will stand up for my employees and create an environment where people will look forward to Mondays. Our residents can expect the Assessor's staff to be knowledgeable, helpful, and available when they need us.
If you’re elected, what single issue will be at the top of your agenda?
I have been working in the Assessor's Office for the last four years as a Quality Control Analyst. I see many areas that can be improved upon and I want to be the driving force that can facilitate those changes so the Assessor's Office can better serve our residents.
My main focus for serving as the Adams County Assessor are Senior Exemptions and Veterans. These groups are income-limited so I want to make sure they know how to take advantage of existing property tax breaks so they don't pay more taxes than they are required to.
If elected, what must you accomplish in order for you to consider your term a success?
There are two top priorities I will be focusing on.
The first is to implement a quarterly newsletter to update the citizens of Adams County on all important dates and events pertaining to property tax. Citizens deserve to stay informed because it can save them money.
The second is to review the work processes within the Assessor's Office to ensure accuracy and efficiency. We owe it to Adams County residents to make sure the taxes they pay are not a cent more than what it should be!
What would you change regarding how the County Assessor's office works?
The Assessor office is currently running fairly smoothly so there is not a lot that needs to change. One big item I want to tackle is efficiency. With the number of employees we have in the office, we can do a lot more for the citizens of Adams County. I want to make sure each employee has the knowledge and the support they need to maximize efficiency each and every day. This will ensure accuracy and save money for our citizens.